Category Archives: Process Improvement

How to Minimize Team Conflict

This blog is about the importance of reducing destructive team conflict. It provides approaches and strategies to create cohesive and collaborative teams.
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Communication: Fundamental to Project Success

Communication is the glue holding a project together. Consistent sharing of information can reduce role confusion, meandering project scope, and unforeseen challenges-all the typical hazards encountered by work teams. (more…)
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Why Metrics Matter

Whether it’s a question of individual or company performance, having measurable goals does more than enable you to determine success or failure.  Establishing benchmarks can inspire an entire organization to surpass previous achievements. (more…)
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Process: The Meat and Potatoes of Business

I’ve heard executives say, “Process is a nice-to-have, but we’re a small company and it can wait.” They’re wrong. Process isn’t an academic exercise. It’s about doing things efficiently, repeatedly. Let me tell you about an IT services client who learned how true this is. (more…)
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