Category Archives: Process Development

Help Staff Work Smarter

Increasing sales isn’t the only path to bigger profits. Often, working smarter gets you there faster. A former client recently reported that reorganizing one of his divisions had more than doubled its profitability. Here’s how we did it…   (more…)
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Process: The Meat and Potatoes of Business

I’ve heard executives say, “Process is a nice-to-have, but we’re a small company and it can wait.” They’re wrong. Process isn’t an academic exercise. It’s about doing things efficiently, repeatedly. Let me tell you about an IT services client who learned how true this is. (more…)
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